Privacy Policy

When you submit a form on our site, we collect the information you provide, which may include your name, email address, company name, the Acumatica area you need help with, your described issue, the urgency of your request, and your preferred engagement type.

We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar tracking technologies.

We use the information we collect to:

• Respond to your inquiries and provide Acumatica support.
• Communicate with you about your request and our services.
• Improve our website, content, and service offerings.
• Measure and improve the performance of our advertising campaigns.
• Comply with legal obligations.

Our website uses the Meta Pixel (also known as the Facebook Pixel), a tracking technology provided by Meta Platforms, Inc. The Meta Pixel collects information about your interactions with our site — such as page views and form submissions — to help us measure the effectiveness of our advertising, understand visitor actions, and deliver relevant ads to you across Meta platforms (including Facebook and Instagram) and other services.

The Meta Pixel may set cookies and collect data such as your IP address, browser information, and the events you trigger on our site. This information may be used by Meta to build audiences for ad targeting and retargeting. For more information on how Meta processes your data, please review the Meta Privacy Policy.

You can manage how ads are targeted to you through your Meta ad preferences and through your browser or device settings.

We use cookies and similar technologies to operate our site, remember your preferences, analyze traffic, and support advertising. You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do so.

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business — such as hosting, database, email delivery, and advertising partners like Meta — solely to perform services on our behalf. We may also disclose information if required by law.

We retain the information you submit for as long as necessary to respond to your request and operate our business. We implement reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Our website and services are intended for businesses and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, contact us at support@acuautomate.com.